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Certificate Program For HR Generalists - Table Of Contents

Certificate Program For HR Generalists

This comprehensive three-day seminar and workshop has been designed to provide you with practical solutions to the HR challenges you confront everyday.

By attending, you will discover the vital employment law knowledge you need - plus the critical strategies to perfect your HR skills.HR Generalist Training Seminar

You receive:
  • 14 information-packed sessions covering everything you need to excel as and HR Generalist, plus
  • Interactive workshops to test your new knowledge, plus
  • Access to our heralded FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs, plus
  • FREE updates whenever FMLA, ADA, COBRA, HIPAA, or FLSA laws change!



The Human Resource Profession: Evolution From Personnel Management To Strategic Business Partner
  • Exploring the HR profession and its accelerating growth
  • Identifying the current challenges in the HR profession and strategies for overcoming the challenges
  • Understanding HR’s role within the organization
  • Identifying "where to start" if new to the HR profession
  • Creating a strategically-aligned HR department to drive organizational results
  • Strengthening your relationship as a business partner and compliance expert
  • Leveraging HR technology to create efficiencies, eliminate time-consuming manual processes, and improve HR's effectiveness
  • How to add maximum value
Interactive Exercise:
  • How To Influence The Boss - And Keep The Organization Out Of Trouble
Employee Relations: The Framework For A High-Performing Organization
  • The basic principles for providing a high-performing organization with a robust culture
  • Benefits of creating a well-written employee handbook with clear policies
  • Understanding generational and cultural diversity and U.S. demographic shifts
  • Determining the root causes of your employee complaints
  • Learning how to handle employee relations' issues - and how to diplomatically "push back" on issues that other leaders need to own
  • Learning the techniques to encourage employees to manage their peer and supervisory relationships
  • Understanding how HR’s involvement could tread on other’s turf, creating conflict
  • Identifying strategies to coach, mentor, and develop supervisors and managers to facilitate more positive employee relations
Interactive Exercise:
  • Concern Or Complaint? Identifying Who Owns What
Labor & Employment Law: Understanding Your Compliance Requirements
  • Learning the “Alphabet Soup” of Compliance: Title VII of CRA, EPA, LFPA, ADEA, OWBPA, ERISA, PDA, ADAAA, IRCA, HIPAA, COBRA, ACA, USERRA, FMLA, FLSA, DFWA, FCRA, OSHA, ECPA
  • In-depth review of Title VII of the Civil Rights Act and anti-discrimination and harassment laws and religious accommodations
  • Recognize employer obligations regarding harassment, discrimination, retaliation—
    and why investigating complaints is critical
Interactive Exercise:
  • Connecting Misconduct With EEO laws
The Americans With Disabilities Act (ADA) And ADA Amendments Act
  • Understanding the definition of a qualified disability under the ADAAA
  • Understanding your compliance obligations and how to avoid legal land mines
  • Learning how to create ADA-compliant job descriptions to minimize the risk of discrimination claims
  • Dealing with the balancing act of providing reasonable accommodations while also managing the business
  • Handling “sticky issues” such as declining employee performance, absenteeism, and unreasonable requests
Interactive Exercise:
  • Reasonable Accommodation


The Family & Medical Leave Act (FMLA)
  • Understanding your compliance obligations under the FMLA
  • Learning how to handle personal time off (PTO), vacation, sick pay, and workers’ compensation
  • Learning the basics of documentation
  • Dealing with the challenges and headaches of FMLA documentation
  • Best practices for managing intermittent FMLA abuse
  • Strategies for investigating FMLA abuse
  • How to avoid the most common mistakes made in managing FMLA
Common Law Basics
  • Retaliation: Review of Supreme Court case that has redefined retaliation—and how to avoid retaliation claims
  • Negligence: How to avoid claims of negligent hiring, supervision, retention, and investigation
  • Defamation and Privacy: How to handle electronic communications and employee use—and abuse—of social media
  • Understanding today’s “must-have” company policies to minimize the risk of litigation
The National Labor Relations Act (NLRA)
  • Understanding your compliance obligations under the NLRA
  • Learning the union organizing process from Excelsior List to Secret Ballot
  • Determining what type of employee behavior is—and is not protected
  • Understanding how to handle disciplinary proceedings when union employees request representation
  • Developing avoidance strategies and what to do if you spot unionizing activities
The Fair Labor Standards Act (FLSA)
  • Understanding your compliance obligations under the FLSA
  • Learning the top five mistakes employers make regarding wage and hour issues
  • Learning the process for worker classification: Exempt or Non-Exempt?
  • The difference between "employees" and "independent contractors"
  • Understanding the legal risks in misclassifying workers — and what to do if you have misclassified a worker
  • Understanding how to avoid non-exempt overtime calculation mistakes
Interactive Exercise:
  • Exempt Or Non-Exempt?
Talent Acquisition Compliance
  • Minimizing the risk of negligent hiring—conducting thorough background checks
  • Current issues regarding the conducting of employee background checks
  • Understanding the do’s and don’ts of applicant screening to avoid FCRA violations
  • How to handle applicants who have been arrested or have a criminal conviction
  • Understanding your compliance obligations under the Immigration Reform & Control Act (IRCA)
  • Learning how to accurately complete an I-9 document to determine worker identity and eligibility
  • Identifying why I-9’s really are a “big deal” and must be done correctly
  • Understanding I-9 Retention Requirements
  • Understanding I-9 and General HR Recordkeeping
Interactive Exercise:
  • How To Avoid Common I-9 Mistakes

Best Practices In Talent Acquisition: How To Get The Best Talent
  • Understanding Job Design and why a poor design = bad hires
  • Understanding where to find top talent and passive job seekers
  • Using an Applicant Tracking System (ATS) to improve efficiency and effectiveness
  • Implementing screening processes that accelerates the hiring process and minimizes the loss of top applicants
  • Learning the most effective interview processes to hire the right talent for the right positions
  • Understanding how to work with search firms and staffing agencies
  • Ensuring the interview questions you ask are not creating legal liability
Orientation And On-Boarding: Your Strategy For Retaining Talent And Creating Top Performers
  • Understanding why most orientation programs are ineffective in retaining talent
  • Learning how to create a strategic orientation program that drives results and an ROI for the organization
  • Setting performance expectations—from Day 1—and introducing new hires to performance measurements
  • Learning how to create a sense of affiliation and reduce new hire anxiety
  • Contemporary strategies for employee on-boarding – knowing how and when to leverage technology in the process
  • Learning how to involve leadership in the on-boarding process—and why HR should not own the entire process
Compensation / Total Rewards: Developing Pay Practices That Attract And Retain Top Talent
  • Understanding the Total Rewards model
  • Understanding contemporary strategies in designing compensation systems
  • Learning why variable compensation is growing in popularity
  • Understanding how to implement “checks and balances” with variable compensation plans
  • Identifying issues such as salary compression and how to handle pay inequity issues
  • Learning total rewards strategies – Work-life programs, employee development, performance management, and creating career opportunities
Performance Management: It’s A Lot More Than “Check The Box” On Annual Reviews
  • Learning contemporary strategies that are revolutionizing the performance review process
  • Understanding what’s working - and not working - in performance management
  • Understanding behavioral competencies, behavioral anchors, and why calibration is critical
  • How to get leaders involved in the process and buy-in that managing performance really is their job
  • Handling performance management challenges such as sugar-coating and “no one’s perfect”
  • Learning how to conduct an alignment meeting with leaders to ensure fairness and consistency
  • Beyond reviews: understanding the action steps to effectively manage employee performance
Interactive Exercise:
  • Transforming Performance Management
Program Wrap-Up: Developing your HR Career
  • Determine current level of career satisfaction using the career continuum tool
  • Understanding your current role and what it will take for you to be more strategic
  • How to effectively plan your HR career and how to leverage your resources
  • Beyond the Program: Creating a personal and professional action plan to get you from here to there
4:00 PM: Program Concludes

Program Wrap-Up

Action Steps Beyond The Program


As a seminar participant, you receive access to our FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs.

Designed for those who need to supervise or perform the actual administration and compliance requirements of these federally mandated laws, these online courses provide detailed specifics - including numerous examples, administrative tips, and procedural recommendations - for administering the often-complex requirements.

And with these courses, you also receive FREE updates whenever the laws change, plus the ability to earn a “Certified Administrator” designation in each area of study! FMLA Training & Certification Program

Program Benefits
  • Award-winning, easy-to-use interface that includes numerous Administrative Tips, Procedural Recommendations, and Interactive Quizzes (complete with answer rationale) to help ensure learning
  • FREE updates when the law changes*
  • Online access allows you to study at your pace and access materials anytime, anywhere with an internet connection
  • Special Bookmark feature that allows you to learn at your own pace and quickly return to training if you are interrupted
  • Eight hours of PHR/SPHR re-certification credits and SHRM PDCs per course!
  • Included with each Training & Certification Program - though not required – is the test to earn your “Certified Administrator” designation. Your test is taken online and scored immediately. Upon successful completion, your certificate is mailed directly to you! We also show you any incorrectly answered test questions so you can improve any area of weakness!
How To Access Your Online Materials

To access your online training program(s), simply to go and enter the user name and password you used to enroll for this seminar. (Don’t worry; you can click the “Forgot Your Password” link if you don’t have your information readily available).


If you have other questions, or need to get your co-workers enrolled, call us at 678-366-3959!

*Free updates are provided for one year from enrollment date. A renewal of $99 applies for each year thereafter, which covers another full year of access to the course materials, renewal of your certificate, and updates whenever the law changes.

To order this product, enter desired quantity here >>> Qty:  

Questions? Email or call us at 678-366-3959 at any time.

We thank you for your interest.

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