Internal Investigations Certificate Program™

686 Reviews course-rating

4.88

Learn How To Properly Handle An Internal Investigation
Discover Proven Tips and Best Practices
In-Person And Virtual Formats
Available At Our Locations Or Yours

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Training Trusted By Thousands Of Companies, Including

Training For Workplace Investigations

Is The Time To Learn How To Do An Internal Investigation When You Are
Suddenly Faced With Having To Do One – And Not Know What To Do?

Whether an allegation of workplace harassment, discrimination, fraud, theft, or retaliation, the HR investigation process with taking prompt action is your responsibility as an employer. Having the appropriate skills to understand and correctly handle the HR unvestigation process to properly investigate workplace allegations is critical to ensuring employee satisfaction.

Our Internal Investigations training course is a must-attend for individuals responsible for handling HR investigations regarding employee relations issues, theft, FMLA fraud investigations, and handling other workplace investigation issues. After all, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one? Of course not. That's where our training on the HR internal investigations process can help!

What Is a Workplace Investigation? / What You'll Learn

A workplace investigation is a formal process used by employers to look into a complaint, concern, or misconduct involving employees. The goal is to gather facts, determine what happened, and take appropriate action based on company policy and legal requirements.

For instance, you’ll need to assess the need for investigation. Is it minor or serious? Is it related to harassment, discrimination, retaliation, safety, etc., then collect evidence, such as eMails, messages, security footage, documents, etc., then interview witnesses. Below are some details of what you'll learn by taking our Internal Investigations Certificate Program.

The legal obligations that require employers to conduct an investigation

How to gather documentary and physical evidence prior to witness interviewing

How to establish a chain of custody and a confidential retention process

Tips for documenting investigative findings

Best practices for disciplinary actions to avoid stepping on legal land mines

How to question witnesses

How to handle claims of harassment and retaliation

What You Receive From The
Internal Investigations Training Certificate Program

10 Information-Packed Modules & 300-Page WorkbookLearn HR laws, trends, and issues from an expert with comprehensive materials.

Practical Tips & Best PracticesGet how-to strategies, expert insights, and key regulatory overviews.

Earn 18 HRCI and SHRM Re-certification Credits, Plus An Additional 8 For Each Certification CourseAdvance your career with recognized credentials.

Real Court Case StudiesAccess real-world examples and practical templates.

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Dual-Format TrainingChoose from in-person or video conference sessions for flexible learning.

Interactive ExercisesIn addition to learning the rules, you will benefit from several interactive exercises that allow you to practice what you learn!

Special Bonus AccessYou receive access to our Internal Investigations Training & Certification Program that includes supporting details on handling a workplace investigation.

Benefits Of A Certificate In Internal Investigations

Our Workplace / Internal Investigations training course offers a simple way to advance both your career and your skill level as it covers and provides tips and best practices for handling a workplace or internal investigation. By attending this comprehensive course, you will learn:

The legal obligations that require employers to conduct an internal investigation
How to gather documentary and physical evidence
How to prepare questions for witness interviews
Tips for documenting investigative findings
Best practices in handling disciplinary action and terminations to avoid stepping on legal land mines

In addition, you will learn how to avoid common workplace investigations mistakes, such as failing to investigate, delaying, not collecting evidence or interviewing witnesses properly, poor documentation, and improper or incomplete reporting (remember, sometimes these cases go to court, so what you write is important).

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Get trained now so you know how to investigate. Multiple dates available – or have us come to your location.

Great Training...And More

Our Internal Investigations training course is a must-attend for individuals responsible for handling employee relations issues and conducting internal investigations.

Packed with practical tools, tips, and techniques to improve your skills and boost your confidence in handling sensitive and complex employee issues, you'll learn detailed, step-by-step internal investigation processes that can be applied in all types of investigations, including harassment, retaliation, theft, drug and alcohol abuse, and violence.

Again, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one – and where mistakes can get you sued? Of course not.

And in addition to the great Internal Investigations training, you also receive a course workbook, numerous Tips and Best Practices, 18 hours of HRCI and SHRM re-certification credits, and several Interactive Exercises where you can practice what you learn!

"Awesome course and materials. Would highly recommend the instructor and course to any colleague." Lauren Witherspoon

Choose between In-Person or Virtual Dates - or have us come to your location.

GRAB EARLY BIRD DISCOUNT

Internal Investigations Certificate Program ™

686 Reviews course-rating

4.88

Date

Location

Los Angeles/Anaheim, CA

686 Reviews course-rating

4.88

See What Satisfied Customers Say About The Course

"Christine and Christina were great! hey took their time to explain things I did not understand. Their knowledge of employment law and how it is applied in certain situations was so helpful."Denise Svoboda

"I got all of my questions answered and am grateful for the opportunity to gain the knowledge of how to properly conduct internal investigations and write up the report. The training material will be extremely helpful for me moving forward. A special thanks to TLC for the interactions and answering questions. I am excited to attend more of your trainings in the future!"Jenny Sumner

"The entire course was very beneficial. We regularly conduct administrative investigations and the training and materials provided for use are great!"Colbert Stancill

"Terri Lynn was great! Not only was she very knowledgeable regarding the topic, but her personality and enthusiasm made the class even more enjoyable."Lisa Sefranka

"Great job. Loved the class and would recommend to others. Thanks Ken!"Zachary Sutty

"Natalie's expertise was very apparent, especially when she was able to tailor the program to fit the different industries the class participants represented with many examples across the three days."Anna Scott

"The instructor was fantastic. She was a great presenter and throughout the training displayed humor, experience, and knowledge. It was apparent that she was a subject matter expert and loved what she was doing. She did a great job!"Ashley Davis

"Loved Terri Lynn! She was personable, knowledgeable, and delivered the information in a manner that was easy to understand."Barbara Clark

"Very impressed. Great training"Tesa Wilson

"I found this training very informative, the right pace and size, and would recommend it to any HR Professional."Danielle Kreitz

"I was able to attend this training virtually, which is very helpful. Natalie Ivy is a fantastic trainer. She kept us engaged, even though we were tuning in virtually. She had great examples and ran the program very professionally. I would attend training she is offering anytime."Linda Hill

"This is a great training, highly recommend it for all HR Professionals!"Carolina Balderas

"Kara was a great trainer. The class was very beneficial and interactive."Wendy Lowery

"Awesome course and materials along with a wonderful instructor. Would highly recommend the instructor and course to any colleague."Lauren Witherspoon

"I really liked the hands on, interactive role playing of exercises. Nothing helps you prepare for real life like putting yourself into situations you may not have thought of."ROBIN BECHER

"The instructor was amazing! I'd love to take more classes with her."Amy Hammons

"I rated the training 5 stars!"Kay Hammer

"Julie was excellent...very engaging and obviously has a talent and love for conducting investigations."Randy Wanis

"The presenter was very knowledgeable and helpful. I felt like she genuinely wanted to help us learn. She is a wonderful teacher, can't say enough good things about her. "Kristin Baysinger

"I highly recommend this to anyone who conducts internal investigations."Roschelle Winston

"Excellent training, one of the best HR training programs I've been to. They did an excellent job adapting in to a virtual training due to COVID-19. I really enjoyed it and learned a lot!"Martha Richards

"The training was wonderful and it helped a lot to have attendees from different industries. I liked that Kenneth asked many questions and involved attendees in the discussions. He made the experience very interactive and interesting."Debrah Banas

"The class was really really great. The zoom format worked out very well, thanks to the instructor."Anne Butler

"Trisha was a great trainer! I would definitely recommend this class to others."Allison Creel

"Our trainer, Karin Backstrom, was an excellent instructor. She helped us understand what is a concern vs an actual complaint that needs investigating. I appreciated how she taught us how to write the reports, and what is valuable information and what is actually irrelevant in the report. She also taught us some very valuable terminology to use in our policies handbook, and why it is so important to really train your managers to be able to handle the little things that really don't need to go straight to HR."Karen Russell

"The trainer was very knowledgeable and I learned a lot through the course."Xaila Lewis

"Such a fun class! Our instructor, Karin Backstrom, had a vast amount of knowledge and experiences that helped us identify with real world connections. I would love to take a future class with her again! A fantastic training for a not so fun reason to need to take it."Karen Russell

"The instructor, Terry, was very engaging and clearly explained the information well and was able to thoroughly answer any questions we had or scenarios we presented."Rida Tayyeb

"Great class. The trainer was wonderful and I gained great insight."Shelley Everhart Poer

"Trisha was an absolute pleasure. I will be seeking her classes out in the future. She is very relatable and able to make everyone feel comfortable. "Holli Harnsberger

"The presenter did an exceptional job and it was very easy to stay engaged. The material covered from all beneficial. I walked away with so much. We have some changes to do and all for the better. Great training."Tesa Wilson

"Kara is a dynamite instructor! She is very knowledgeable and passionate about subject matter. She allowed questions to be answered for real life situations. I will definitely take her again for other classes."Kimberly Frazier

"Couldn't have asked for a better experience. From the customer service to the trainer and the presentation, it was a 10/10 for sure."Andrea Mikina

"This was one of the best trainings I have every attended in my career. Ms. Ivey was very knowledgeable on the subject and really made the training fun and interesting. Awesome class!"nicole ganter

"Having all of the handouts was amazing, and the exercises made for great practice."Megan Lund

"The seminar gave more than what was expected. It covered the process from start to finish, with reasoning for each step."Roslyn Sutton

"Kara was an amazing instructor! I gained so much from the course and would recommend it to any HR professional."Victoria Nix

"The very detailed case studies were very helpful."Zachary Sutty

" Everything was well timed and articulated. Ken did a great job of listening for questions and feedback and gave precise answers."Eduardo Chavez

Frequently Asked Questions

What is an Internal Investigation?

An "internal" or "workplace" investigation is a formal inquiry regarding allegations of wrongdoing to determine whether laws or corporate policies have been violated.

What typically is involved with an Internal Investigation?

Employers must know the legal obligations that require them to conduct internal investigations, how to gather documentary and physical evidence, how to effectively handle witness interviews, and how to apply discipliary action or termination.

What are some laws the require an Internal Investigation?

Common law, retaliation, Assault & Battery, Defamation, Privacy, and more.

What are the first steps in conducting a workplace investigation?

Respond promptly and responsibly, assess, plan, investigate, evaluate, conclude.

What are the risks involved with an Internal Investigation?

Several, including hostile or violent employees, retaliation lawsuits, state or federal repurcussions from broken laws, and affects on your workforce.

What are the pitfalls of a workplace investigation?

Probably the largest pitfall is the reaction of your employees, especially if the investigation is handled poorly. For instance, the company does not investigate theft allegations, tells the accused details from an accuser's accusations, and loss of profits and reputation.