Advanced Certificate Program In HR Management
Designed for Senior HR Professionals, this comprehensive three-day seminar and workshop provides you with all the tools and practical knowledge you need to be an effective HR leader and decision maker.
By attending, you will discover the vital employment law knowledge you need - plus the critical strategies to perfect your HR skills and enhance your career!
You receive:
- 14 information-packed sessions covering everything you need to excel as and Senior HR Manager, plus
- Interactive workshops to test your new knowledge, plus
- Access to our heralded FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs, plus
- FREE updates whenever FMLA, ADA, COBRA, HIPAA, or FLSA laws change!
SEMINAR AGENDA
Day One: Developing As A Leader By Becoming A Trusted Adviser And Compliance Consultant
Overview: The Complexity Of Today’s Contemporary Work Environment- Today role an HR Professional
- Understanding the shifting cultural and generational demographics and impact on U.S. organizations
- The profession is shifting to being more strategic; but what does that really mean?
- Ensuring a solid HR leadership foundation: becoming a compliance expert and consultant
Module 1: Anti-Harassment & Discrimination Law Refresher- Review of Title VII of the Civil Rights Act and all anti-discrimination and harassment laws
- Understanding the new challenge: Religious Accommodations
- Understanding employer obligations regarding workplace investigations
- Learning the three key words to determine which employee issues HR actually owns
- Understanding the liability if your staff isn’t skilled in how to investigate employee complaints
Module 2: Common Law: Understanding Additional Compliance Obligations- In-depth review of common laws that create additional compliance obligations in the contemporary workplace
- Retaliation: Review of Supreme Court case that has redefined retaliation—and how to avoid costly retaliation claims
- Negligence: How to avoid claims of negligent hiring, supervision, retention, and investigation
- Assault & Battery: Knowing your responsibilities in handling toxic and dangerous employee situations
- Defamation: Understanding slander and libel and how to avoid claims
- Privacy: Understanding the three kinds of privacy issues
- How to handle electronic communications and employee use - and abuse - of social media
- Understanding today’s “must-have” company policies to minimize risk of litigation
Module 3: The Americans with Disabilities Act (ADA) - Understanding the new ADA Amendments Act (ADAAA) and significant changes in what constitutes a disability
- Understanding your compliance obligations regarding employees who qualify under the ADAAA
- Current Challenges: Reasonably accommodating anxiety disorders, depression, bipolar disorder, and other disorders
- Dealing with the balancing act of providing reasonable accommodations while also managing the business
- Handling “sticky issues” such as declining employee performance, absenteeism, and unreasonable requests
- Developing your affirmative defense to claims of disability discrimination
Module 4: The Family & Medical Leave Act (FMLA): Maintaining Compliance / Dealing With FMLA Abuse- Understanding your compliance obligations under the FMLA
- Learning the basics of documentation and necessary FML policies to have in place
- Review of the National Defense Authorization Act, military caregiver leave and qualifying exigency leave
- Dealing with the challenges and headaches of FMLA documentation and tracking
- Best practices in creating PTO/VAC policies in conjunction with FML leaves
- Implementing strategies to control and investigate FML abuse and disability fraud
Day Two: Human Resources Leadership: The Shift from Personnel Management to Strategic Leadership Module 5: HR Leadership: The Career Transition Into HR Management- "Task Master" To "People Leader": Assessing The Shift In Role From Individual Contributor To Leader
- Activity: Developing Great Leadership Behaviors: The Do’s & Don’ts
- Common Leadership Challenges:
- Supervising friends
- Supervising older/more experienced employees
- Supervising younger/less experienced employees
- Supervising the "I should've had your job" employee
Module 6: Improving The Brand Image Of HR Leaders- Understanding the current problem – it isn’t just about “fashion don’t” mistakes at the office
- Negative trends in HR that lead to a bad reputation and cause HR to lose credibility in the organization
- Learning what to do—and not to do to improve HR’s brand image and level of influence within the organization
- Learning how to improve your own personal brand image to gain influence and be a role model
- Becoming a strategic business partner through building relationships as a trusted adviser and compliance consultant
Module 7: Understanding HR’s Role As A “Chiropractor” In Managing The Organizational Backbone- Understanding the concept of the employee lifecycle using the Backbone concept
- Clarifying roles and responsibilities to minimize conflict with other functional groups
- Clarifying the issues that HR owns – and HR doesn’t own
- Sharpening the focus on Management Level HR – defining the role of an HR Leader
- Creating a strategically aligned HR department using SMART goals
Module 8: Leadership 101: Learning The Core Competencies For Being A Great Leader- Understanding the Difference between Managing and Leading
- Treating Others with Respect / Active Listening
- Collaborating and Influencing Others
- Valuing and Integrating Diversity
- Demonstrating Integrity
- Risk-Taking
- Acting Decisively
- Managing Performance & Providing Feedback
- Encouraging and Achieving Results
- Developing People & Delegating
- Managing Change
- Developing Innovative Solutions
- Exceeding Customer/Client Expectations
- The 7 Key Ingredients to Create the Conditions for Motivation and Engagement
Module 9: HR’s Leadership Role In Designing Compensation & Benefit Plans To Attract And Retain Talent- Understanding contemporary strategies in designing compensation systems
- Learning why variable compensation is growing in popularity
- Understanding how to implement “checks and balances” with variable compensation plans
- Identifying issues such as salary compression and how to handle pay inequity issues
- Developing strategies to avoid the “halo” and “horns” issues around compensating employees
- Learning contemporary benefits strategies – beyond medical, dental, and 401(k)
- Understanding how to create an effective benefits survey to obtain valuable data
- Learning strategies for—while keeping the peace with employees
Day Three: HR Leadership’s Role In Talent Acquisition, Management, Development, & Retention Module 10: Orientation and On-boarding: Developing A Strategy For Creating Top Performers And Retaining Talent- Understanding why most orientation programs are ineffective in retaining talent
- Learning how to create a strategic orientation program that drives results and an ROI for the organization
- Setting performance expectations—from Day 1—and introducing new hires to performance measurements
- Learning how to create a sense of affiliation with your brand and reduce new hire anxiety
- Contemporary strategies for employee on-boarding – knowing how and when to leverage technology in the process
- Learning how to involve leadership in the on-boarding process—and why HR should not own the entire process
Module 11: Learning & Development: Developing Effective Training That Generates An ROI For The Organization- Understanding why HR must be strategically aligned before a single training dollar is spent
- Learning how to conduct a thorough needs analysis to determine if training is even the answer
- Common organizational mistakes in developing training programs and how to avoid them
- Learning the critical steps in developing a training project: from initial scope to evaluation of program
- Learning why clear, measurable, aligned objectives are the keys to training program success
- Identifying resources and budget: internal design and development or leverage external resources?
Module 12: Performance Management: It’s A Lot More Than “Check The Box” On Annual Reviews- Learning contemporary strategies that are revolutionizing the performance review process
- Understanding what’s working –and not working in performance management
- Understanding behavioral competencies, behavioral anchors, and why calibration is critical
- How to get leaders involved in the process and buy-in that managing performance really is their job
- Handling performance management challenges such as sugar-coating and “no one’s perfect”
- Learning how to conduct an alignment meeting with leaders to ensure fairness and consistency
- Beyond reviews: understanding the action steps to effectively manage employee performance
Module 13: Employee Relations: Handling The Issues HR Owns While Avoiding “Enabling” Behavior- Learning the basic principles for providing a high performing organization with a robust culture
- Understanding generational and cultural diversity and U.S. demographic shifts
- Determining the root causes to your employee complaints
- Learning how to identify the issues HR owns vs. what the leadership team owns
- Learning the strategies for coaching employees on managing their peer and supervisory relationships
- Understanding how HR’s involvement treads on other’s turf and creates additional conflict
- Identifying strategies to coach, mentor, and develop supervisors and managers to facilitate positive employee relations
Module 14: Your HR Leadership Career: Creating A Plan For The Future- Understanding your current role and what it will take for you to further develop as a leader
- Determine current level of career satisfaction using the career continuum tool
- How to effectively plan your HR leadership career and how to leverage your resources
- Beyond the Program: Creating a personal and professional action plan to get you from here - to there
Interactive Exercises:This program also includes numerous case studies and interactive exercises to help ensure your learning and understanding!
Program Concludes
INCLUDED TRAINING MATERIALS
As a seminar participant, you receive access to our FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs.
Designed for those who need to supervise or perform the actual administration and compliance requirements of these federally mandated laws, these online courses provide detailed specifics - including numerous examples, administrative tips, and procedural recommendations - for administering the often-complex requirements.
And with these courses, you also receive FREE updates whenever the laws change, plus the ability to earn a “Certified Administrator” designation in each area of study!
Program Benefits- Award-winning, easy-to-use interface that includes numerous Administrative Tips, Procedural Recommendations, and Interactive Quizzes (complete with answer rationale) to help ensure learning
- FREE updates when the law changes*
- Online access allows you to study at your pace and access materials anytime, anywhere with an internet connection
- Special Bookmark feature that allows you to learn at your own pace and quickly return to training if you are interrupted
- EIGHT hours of PHR/SPHR re-certification credits per course!
- Included with each Training & Certification Program - though not required – is the test to earn a “Certified Administrator” designation. Perfect for either yourself or your staff, the test is taken online and scored immediately. Upon successful completion, your certificate is mailed directly to you! We also show you any incorrectly answered test questions for remedial training needs!
How To Access Your Online MaterialsTo access your online training program(s), simply to go http://HRcertification.com/login.asp and enter the user name and password you used to enroll for this seminar. (Don’t worry; you can click the “Forgot Your Password” link if you don’t have your information readily available).
QUESTIONS?
If you have other questions, or need to get your co-workers enrolled, call us at 678-366-3959!
* Free updates are provided for one year from enrollment date. A renewal of $99 applies for each year thereafter, which covers another full year of access to the course materials, renewal of your certificate, and updates whenever the law changes.
