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Internal Investigations Certificate Program™

724 Reviews course-rating 4.88
  • Learn How To Properly Handle An Internal Investigation
  • Discover Proven Tips and Best Practices
  • In-Person And Virtual Formats
  • Available At Our Locations Or Yours
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Trusted training! Our comprehensive HR certification programs are designed and delivered by experts and trusted by thousands of companies, including:
coca cola microsoft dominos gilette hilton

What Is a Workplace Investigation? / What You'll Learn

A workplace investigation is a formal process used by employers to look into a complaint, concern, or misconduct involving employees. The goal is to gather facts, determine what happened, and take appropriate action based on company policy and legal requirements.

For instance, you’ll need to assess the need for investigation. Is it minor or serious? Is it related to harassment, discrimination, retaliation, safety, etc., then collect evidence, such as eMails, messages, security footage, documents, etc., then interview witnesses. Below are some details of what you'll learn by taking our Internal Investigations Certificate Program.

The legal obligations that require employers to conduct an investigation
How to gather documentary and physical evidence prior to witness interviewing
How to establish a chain of custody and a confidential retention process
Tips for documenting investigative findings
Best practices for disciplinary actions to avoid stepping on legal land mines
How to question witnesses
How to handle claims of harassment and retaliation

What You Receive From The Internal Investigations Training Certificate Program

  • 10 Information-Packed Modules & 300-Page Workbook
    Learn the laws, trends, and issues from an industry expert
  • Practical Tips & Best Practices
    Learn the legal obligations that require employers to conduct an internal investigation – plus tips and best practices for interviewing, evidence collection, and more!
  • Court Case Reviews
    Access real-world examples to avoid mistakes made by others
  • Interactive Exercises
    Practice evaluating general complaints, reviewing retaliation complaints, interviewing complainants, dealing with organizational politics, managing reluctant witnesses, and handling FMLA abuse and harassment investigations.
  • Documentation To Keep Your Organization Out Of Trouble
    You will learn tips for documenting investigative findings from an HR investigation, as well as for handling disciplinary action and terminations to avoid stepping on legal land mines
  • Choose Either In-Person or Online Attendance Option
    Choose from in-person or video conference sessions for flexible learning

Great Training...And More

Our Internal Investigations training course is a must-attend for individuals responsible for handling employee relations issues and conducting internal investigations.

Packed with practical tools, tips, and techniques to improve your skills and boost your confidence in handling sensitive and complex employee issues, you'll learn detailed, step-by-step internal investigation processes that can be applied in all types of investigations, including harassment, retaliation, theft, drug and alcohol abuse, and violence.

Again, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one – and where mistakes can get you sued? Of course not.

And in addition to the great Internal Investigations training, you also receive a course workbook, numerous Tips and Best Practices, 18 hours of HRCI and SHRM re-certification credits, and several Interactive Exercises where you can practice what you learn!

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"Awesome course and materials. Would highly recommend the instructor and course to any colleague." Lauren Witherspoon

Choose between In-Person or Virtual Dates - or have us come to your location.

Benefits Of A Certificate In Internal Investigations

Our Workplace / Internal Investigations training course offers a simple way to advance both your career and your skill level as it covers and provides tips and best practices for handling a workplace or internal investigation. By attending this comprehensive course, you will learn:
  • The legal obligations that require employers to conduct an internal investigation
  • How to gather documentary and physical evidence
  • How to prepare questions for witness interviews
  • Tips for documenting investigative findings
  • Best practices in handling disciplinary action and terminations to avoid stepping on legal land mines

In addition, you will learn how to avoid common workplace investigations mistakes, such as failing to investigate, delaying, not collecting evidence or interviewing witnesses properly, poor documentation, and improper or incomplete reporting (remember, sometimes these cases go to court, so what you write is important).

Get trained now so you know how to investigate. Multiple dates available – or have us come to your location.

See What Customers Say About Our Courses

course-rating-5 5 out of 5“Couldn't have asked for a better experience. From the customer service to the trainer and the presentation, it was a 10/10 for sure.”Andrea Mikina
course-rating-5 5 out of 5“This was one of the best trainings I have every attended in my career. Ms. Ivey was very knowledgeable on the subject and really made the training fun and interesting. Awesome class!”Nicole Ganter
course-rating-5 5 out of 5“Kara was an amazing instructor! I gained so much from the course and would recommend it to any HR professional.”Victoria Nix
students in class

Training For Workplace Investigations

Is The Time To Learn How To Do An Internal Investigation When You Are Suddenly Faced With Having To Do One – And Not Know What To Do?

Whether an allegation of workplace harassment, discrimination, fraud, theft, or retaliation, the HR investigation process with taking prompt action is your responsibility as an employer. Having the appropriate skills to understand and correctly handle the HR unvestigation process to properly investigate workplace allegations is critical to ensuring employee satisfaction.

Our Internal Investigations training course is a must-attend for individuals responsible for handling HR investigations regarding employee relations issues, theft, FMLA fraud investigations, and handling other workplace investigation issues. After all, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one? Of course not. That's where our training on the HR internal investigations process can help!

Who Should Attend The Internal Investigations Certificate Program

Internal Investigations are not just for theft. In fact, less than 15% of internal investigations annually are due to theft. Conversely, internal investigations for Harassment, Discrimination, and Retaliation account for approximately 70% of workplace investigations.

This means that most workplace investigations are not about calling the police, but instead about handling issues with your fellow employees that can directly affect your organization’s morale, productivity, and reputation. As an example, think about the effect on your employees with a worker who constantly takes Fridays or Mondays off for FMLA, medical, or other reasons, but yet is seen working a second job, at an amusement park, etc. While most HR personnel would do nothing for fear of breaking the law or claims of retaliation, there are definitive ways for your organization to address this and other issues.

This course covers the typical reasons for an investigation, and not only teaches you how to avoid some of these issues, but how to properly perform the investigation, with tips on how to gather evidence, question staff and witnesses, document your findings, handle disciplinary issues, and document your efforts, including how to write reports correctly.

Last, as you can tell from our near-perfect 5 out of 5 review score and the testimonials about this course, everyone loves the course! As our byline states: Is the time to learn how to do an internal investigation when you are suddenly faced with having to do one – and not know what to do? Get yourself trained today!

Frequently Asked Questions

What is an Internal Investigation? Show
An "internal" or "workplace" investigation is a formal inquiry regarding allegations of wrongdoing to determine whether laws or corporate policies have been violated.
What typically is involved with an Internal Investigation? Show
Employers must know the legal obligations that require them to conduct internal investigations, how to gather documentary and physical evidence, how to effectively handle witness interviews, and how to apply discipliary action or termination.
What are some laws the require an Internal Investigation? Show
Common law, retaliation, Assault & Battery, Defamation, Privacy, and more.
What are the first steps in conducting a workplace investigation? Show
Respond promptly and responsibly, assess, plan, investigate, evaluate, conclude.
What are the risks involved with an Internal Investigation? Show
Several, including hostile or violent employees, retaliation lawsuits, state or federal repurcussions from broken laws, and affects on your workforce.
What are the pitfalls of a workplace investigation? Show
Probably the largest pitfall is the reaction of your employees, especially if the investigation is handled poorly. For instance, the company does not investigate theft allegations, tells the accused details from an accuser's accusations, and loss of profits and reputation.
What Makes The Internal Investigations Training Program Unique? Show
The Internal Investigations Certificate Program™ stands out for its practical, hands-on approach to training. Unlike theoretical courses, this program emphasizes real-world application through mock investigations, interactive exercises, and case studies. It also provides comprehensive materials, including a 300-page workbook, and offers flexible delivery options to suit diverse learning preferences. Its high satisfaction rating and recognition by top employers further underscore its value.
What Does The Internal Investigations Certificate Program™ Cover? Show
The Internal Investigations Certificate Program™ is a comprehensive training course designed to equip HR professionals with the skills and knowledge needed to conduct workplace investigations effectively. This program covers every aspect of the investigative process, from identifying when an investigation is necessary to gathering evidence, conducting interviews, and documenting findings. It ensures participants are prepared to handle sensitive cases like harassment, fraud, or misconduct with legal and procedural confidence.
What Topics Are Covered In Your Internal Investigations Training Program? Show
The program covers a wide range of topics, including identifying when an investigation is required, evidence collection and chain-of-custody best practices, conducting expert interviews, and documenting findings accurately. Participants also learn how to avoid legal pitfalls during disciplinary actions and gain insights into real-world case studies. The course is structured into 10 modules, ensuring a thorough understanding of investigative frameworks and legal contexts.
How Is The Internal Investigations Training Program Delivered? Show
The Internal Investigations Certificate Program™ is offered in both in-person and virtual formats, providing flexibility for participants. In-person sessions are held in major U.S. cities, offering face-to-face interaction and networking opportunities. Virtual sessions are conducted live, allowing participants to join from anywhere while still benefiting from interactive learning. Organizations can also arrange on-site training tailored to their specific needs.
What Materials Are Provided During The Internal Investigations Training Course? Show
Participants receive a rich learning pack that includes 10 detailed modules and a 300-page workbook. These materials cover investigative frameworks, legal guidelines, and practical templates for documentation. Additionally, the program features interactive exercises and real-world case studies to enhance learning retention and provide hands-on experience.
How Long Does The Internal Investigations Training Program Take To Complete? Show
The program is an intensive three-day seminar designed to provide in-depth training in a short timeframe. Each day includes interactive sessions, mock investigations, and practice scenarios to ensure participants are fully prepared to apply their skills in real-world situations immediately after completing the course.
What Are The Benefits Of Completing This Program? Show
Completing the Internal Investigations Certificate Program™ enhances your professional credentials and boosts your confidence in handling sensitive HR cases. Participants earn 18 HRCI and SHRM recertification credits, demonstrating their commitment to maintaining competency in HR practices. The program also positions you as a trusted expert in workplace investigations, increasing your value to your organization.
Is The Program Recognized By Employers? Show
Yes, the program is highly regarded by employers and trusted by leading companies such as Amazon, Microsoft, FedEx, and Allstate. Its credibility is reflected in its 4.88 satisfaction rating from over 700 HR practitioners. Completing this program signals to employers that you have the expertise and training to handle workplace investigations effectively and professionally.
How Much Does The Program Cost? Show
The cost of the program varies depending on the format and location. In-person sessions typically range from $2,195 to $2,395, while virtual sessions may offer slightly lower pricing. The investment includes all course materials, access to interactive sessions, and the opportunity to earn recertification credits. Many organizations offer reimbursement or sponsorship for professional development programs like this one.
How Do I Register For The Program? Show
Registration is simple and flexible. You can register online by selecting your preferred session date and format. For organizations, group training options are available, allowing you to schedule on-site sessions tailored to your team’s needs.

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