Internal Investigations Certificate Program™
722 Reviews 
4.88- Learn How To Properly Handle An Internal Investigation
- Discover Proven Tips and Best Practices
- In-Person And Virtual Formats
- Available At Our Locations Or Yours
Training Trusted By Thousands Of Companies, Including
Training For Workplace Investigations
Is The Time To Learn How To Do An Internal Investigation When You Are
Suddenly Faced With Having To Do One – And Not Know What To Do?
Whether an allegation of workplace harassment, discrimination, fraud, theft, or retaliation, the HR investigation process with taking prompt action is your responsibility as an employer. Having the appropriate skills to understand and correctly handle the HR unvestigation process to properly investigate workplace allegations is critical to ensuring employee satisfaction.
Our Internal Investigations training course is a must-attend for individuals responsible for handling HR investigations regarding employee relations issues, theft, FMLA fraud investigations, and handling other workplace investigation issues. After all, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one? Of course not. That's where our training on the HR internal investigations process can help!
What Is a Workplace Investigation? / What You'll Learn
A workplace investigation is a formal process used by employers to look into a complaint, concern, or misconduct involving employees. The goal is to gather facts, determine what happened, and take appropriate action based on company policy and legal requirements.
For instance, you’ll need to assess the need for investigation. Is it minor or serious? Is it related to harassment, discrimination, retaliation, safety, etc., then collect evidence, such as eMails, messages, security footage, documents, etc., then interview witnesses. Below are some details of what you'll learn by taking our Internal Investigations Certificate Program.
The legal obligations that require employers to conduct an investigation
How to gather documentary and physical evidence prior to witness interviewing
How to establish a chain of custody and a confidential retention process
Tips for documenting investigative findings
Best practices for disciplinary actions to avoid stepping on legal land mines
How to question witnesses
How to handle claims of harassment and retaliationWhat You Receive From The
Internal Investigations Training Certificate Program
10 Information-Packed Modules & 300-Page WorkbookLearn HR laws, trends, and issues from an expert with comprehensive materials.Practical Tips & Best PracticesGet how-to strategies, expert insights, and key regulatory overviews.Earn 18 HRCI and SHRM Re-certification Credits, Plus An Additional 8 For Each Certification CourseAdvance your career with recognized credentials.Real Court Case StudiesAccess real-world examples and practical templates.Dual-Format TrainingChoose from in-person or video conference sessions for flexible learning.Interactive ExercisesIn addition to learning the rules, you will benefit from several interactive exercises that allow you to practice what you learn!Special Bonus AccessYou receive access to our Internal Investigations Training & Certification Program that includes supporting details on handling a workplace investigation.Benefits Of A Certificate In Internal Investigations
Our Workplace / Internal Investigations training course offers a simple way to advance both your career and your skill level as it covers and provides tips and best practices for handling a workplace or internal investigation. By attending this comprehensive course, you will learn:- The legal obligations that require employers to conduct an internal investigation
- How to gather documentary and physical evidence
- How to prepare questions for witness interviews
- Tips for documenting investigative findings
- Best practices in handling disciplinary action and terminations to avoid stepping on legal land mines
In addition, you will learn how to avoid common workplace investigations mistakes, such as failing to investigate, delaying, not collecting evidence or interviewing witnesses properly, poor documentation, and improper or incomplete reporting (remember, sometimes these cases go to court, so what you write is important).
Get trained now so you know how to investigate. Multiple dates available – or have us come to your location.
Great Training...And More
Our Internal Investigations training course is a must-attend for individuals responsible for handling employee relations issues and conducting internal investigations.
Packed with practical tools, tips, and techniques to improve your skills and boost your confidence in handling sensitive and complex employee issues, you'll learn detailed, step-by-step internal investigation processes that can be applied in all types of investigations, including harassment, retaliation, theft, drug and alcohol abuse, and violence.
Again, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one – and where mistakes can get you sued? Of course not.
And in addition to the great Internal Investigations training, you also receive a course workbook, numerous Tips and Best Practices, 18 hours of HRCI and SHRM re-certification credits, and several Interactive Exercises where you can practice what you learn!
Register Now View Course Agenda
"Awesome course and materials. Would highly recommend the instructor and course to any colleague."
Lauren Witherspoon
Choose between In-Person or Virtual Dates - or have us come to your location.
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Internal Investigations Certificate Program ™
722 Reviews 4.88Date
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722 Reviews 4.88See What Satisfied Customers Say About The Course
"Great information!"Oscar Onsurez II
"The instructor was fantastic. She was a great presenter and throughout the training displayed humor, experience, and knowledge. It was apparent that she was a subject matter expert and loved what she was doing. She did a great job!"Ashley Davis
"The training was wonderful and it helped a lot to have attendees from different industries. I liked that Kenneth asked many questions and involved attendees in the discussions. He made the experience very interactive and interesting."Debrah Banas
"Kara is a dynamite instructor! She is very knowledgeable and passionate about subject matter. She allowed questions to be answered for real life situations. I will definitely take her again for other classes."Kimberly Frazier
"The instructor, Terry, was very engaging and clearly explained the information well and was able to thoroughly answer any questions we had or scenarios we presented."Rida Tayyeb
"Great program and enjoyed all the valuable information and resources provided!"Jade Evans
"As a "newbie" in the world of internal investigations, I found the entire training very helpful. Especially formulating the questions and participating in a "live" interview with role playing."Amanda Collum
"Christine and Christina were great! hey took their time to explain things I did not understand. Their knowledge of employment law and how it is applied in certain situations was so helpful."Denise Svoboda
"This is a great training, highly recommend it for all HR Professionals!"Carolina Balderas
"Loved Terri Lynn! She was personable, knowledgeable, and delivered the information in a manner that was easy to understand."Barbara Clark
"Very impressed. Great training"Tesa Wilson
"Excellent training, one of the best HR training programs I've been to. They did an excellent job adapting in to a virtual training due to COVID-19. I really enjoyed it and learned a lot!"Martha Richards
"I would recommend this course; it was interactive, interesting, and the instructor was very engaging. I'm usually bored at trainings, but this was not the case!"Claudia Lambert
"The trainer was very knowledgeable and I learned a lot through the course."Xaila Lewis
"I highly recommend this to anyone who conducts internal investigations."Roschelle Winston
"Kara was a great trainer. The class was very beneficial and interactive."Wendy Lowery
"I rated the training 5 stars!"Kay Hammer
"Julie was excellent...very engaging and obviously has a talent and love for conducting investigations."Randy Wanis
"Natalie's expertise was very apparent, especially when she was able to tailor the program to fit the different industries the class participants represented with many examples across the three days."Anna Scott
"The presenter was very knowledgeable and helpful. I felt like she genuinely wanted to help us learn. She is a wonderful teacher, can't say enough good things about her. "Kristin Baysinger
"
Everything was well timed and articulated. Ken did a great job of listening for questions and feedback and gave precise answers."Eduardo Chavez
"I have taken the SHRM investigations certification and did not find it very helpful. They focused more on "when using the MEAL method, what does the E stand for? I wanted real world application, not acronyms. I didn't find any of this course not helpful."Kathy Courson
"This was a great course and I thoroughly enjoyed it."Tiffany Crowley
"This was one of the best trainings I have every attended in my career. Ms. Ivey was very knowledgeable on the subject and really made the training fun and interesting. Awesome class!"nicole ganter
"Awesome course and materials along with a wonderful instructor. Would highly recommend the instructor and course to any colleague."Lauren Witherspoon
"Couldn't have asked for a better experience. From the customer service to the trainer and the presentation, it was a 10/10 for sure."Andrea Mikina
"The instructor was amazing! I'd love to take more classes with her."Amy Hammons
"Terri Lynn was great! Not only was she very knowledgeable regarding the topic, but her personality and enthusiasm made the class even more enjoyable."Lisa Sefranka
"Great class. The trainer was wonderful and I gained great insight."Shelley Everhart Poer
"The class was awesome, and I learned a lot. Money well spent."Fredrick Wimberly
"I just found this course to be very informative, and I will be recommending it to others."Kathy Courson
"Such a fun class! Our instructor, Karin Backstrom, had a vast amount of knowledge and experiences that helped us identify with real world connections. I would love to take a future class with her again! A fantastic training for a not so fun reason to need to take it."Karen Russell
"The entire course was very beneficial. We regularly conduct administrative investigations and the training and materials provided for use are great!"Colbert Stancill
"Our trainer, Karin Backstrom, was an excellent instructor. She helped us understand what is a concern vs an actual complaint that needs investigating. I appreciated how she taught us how to write the reports, and what is valuable information and what is actually irrelevant in the report. She also taught us some very valuable terminology to use in our policies handbook, and why it is so important to really train your managers to be able to handle the little things that really don't need to go straight to HR."Karen Russell
"Trisha was a great trainer! I would definitely recommend this class to others."Allison Creel
"I really liked the hands on, interactive role playing of exercises. Nothing helps you prepare for real life like putting yourself into situations you may not have thought of."ROBIN BECHER
"The seminar gave more than what was expected. It covered the process from start to finish, with reasoning for each step."Roslyn Sutton
"Trisha was an absolute pleasure. I will be seeking her classes out in the future. She is very relatable and able to make everyone feel comfortable. "Holli Harnsberger
"Great job. Loved the class and would recommend to others. Thanks Ken!"Zachary Sutty
"Kara was an amazing instructor! I gained so much from the course and would recommend it to any HR professional."Victoria Nix
"I got all of my questions answered and am grateful for the opportunity to gain the knowledge of how to properly conduct internal investigations and write up the report. The training material will be extremely helpful for me moving forward. A special thanks to TLC for the interactions and answering questions. I am excited to attend more of your trainings in the future!"Jenny Sumner
"I was able to attend this training virtually, which is very helpful. Natalie Ivy is a fantastic trainer. She kept us engaged, even though we were tuning in virtually. She had great examples and ran the program very professionally. I would attend training she is offering anytime."Linda Hill
"The presenter did an exceptional job and it was very easy to stay engaged. The material covered from all beneficial. I walked away with so much. We have some changes to do and all for the better. Great training."Tesa Wilson
"The very detailed case studies were very helpful."Zachary Sutty
"Having all of the handouts was amazing, and the exercises made for great practice."Megan Lund
"I found this training very informative, the right pace and size, and would recommend it to any HR Professional."Danielle Kreitz
"The class was really really great. The zoom format worked out very well, thanks to the instructor."Anne Butler
Who Should Attend The Internal Investigations Certificate Program
Internal Investigations are not just for theft. In fact, less than 15% of internal investigations annually are due to theft. Conversely, internal investigations for Harassment, Discrimination, and Retaliation account for approximately 70% of workplace investigations.This means that most workplace investigations are not about calling the police, but instead about handling issues with your fellow employees that can directly affect your organization’s morale, productivity, and reputation. As an example, think about the effect on your employees with a worker who constantly takes Fridays or Mondays off for FMLA, medical, or other reasons, but yet is seen working a second job, at an amusement park, etc. While most HR personnel would do nothing for fear of breaking the law or claims of retaliation, there are definitive ways for your organization to address this and other issues.
This course covers the typical reasons for an investigation, and not only teaches you how to avoid some of these issues, but how to properly perform the investigation, with tips on how to gather evidence, question staff and witnesses, document your findings, handle disciplinary issues, and document your efforts, including how to write reports correctly.
Last, as you can tell from our near-perfect 5 out of 5 review score and the testimonials about this course, everyone loves the course! As our byline states: Is the time to learn how to do an internal investigation when you are suddenly faced with having to do one – and not know what to do? Get yourself trained today!
Frequently Asked Questions
An "internal" or "workplace" investigation is a formal inquiry regarding allegations of wrongdoing to determine whether laws or corporate policies have been violated.
Employers must know the legal obligations that require them to conduct internal investigations, how to gather documentary and physical evidence, how to effectively handle witness interviews, and how to apply discipliary action or termination.
Common law, retaliation, Assault & Battery, Defamation, Privacy, and more.
Respond promptly and responsibly, assess, plan, investigate, evaluate, conclude.
Several, including hostile or violent employees, retaliation lawsuits, state or federal repurcussions from broken laws, and affects on your workforce.
Probably the largest pitfall is the reaction of your employees, especially if the investigation is handled poorly. For instance, the company does not investigate theft allegations, tells the accused details from an accuser's accusations, and loss of profits and reputation.
The Internal Investigations Certificate Program™ stands out for its practical, hands-on approach to training. Unlike theoretical courses, this program emphasizes real-world application through mock investigations, interactive exercises, and case studies. It also provides comprehensive materials, including a 300-page workbook, and offers flexible delivery options to suit diverse learning preferences. Its high satisfaction rating and recognition by top employers further underscore its value.
The Internal Investigations Certificate Program™ is a comprehensive training course designed to equip HR professionals with the skills and knowledge needed to conduct workplace investigations effectively. This program covers every aspect of the investigative process, from identifying when an investigation is necessary to gathering evidence, conducting interviews, and documenting findings. It ensures participants are prepared to handle sensitive cases like harassment, fraud, or misconduct with legal and procedural confidence.
The program covers a wide range of topics, including identifying when an investigation is required, evidence collection and chain-of-custody best practices, conducting expert interviews, and documenting findings accurately. Participants also learn how to avoid legal pitfalls during disciplinary actions and gain insights into real-world case studies. The course is structured into 10 modules, ensuring a thorough understanding of investigative frameworks and legal contexts.
The Internal Investigations Certificate Program™ is offered in both in-person and virtual formats, providing flexibility for participants. In-person sessions are held in major U.S. cities, offering face-to-face interaction and networking opportunities. Virtual sessions are conducted live, allowing participants to join from anywhere while still benefiting from interactive learning. Organizations can also arrange on-site training tailored to their specific needs.
Participants receive a rich learning pack that includes 10 detailed modules and a 300-page workbook. These materials cover investigative frameworks, legal guidelines, and practical templates for documentation. Additionally, the program features interactive exercises and real-world case studies to enhance learning retention and provide hands-on experience.
The program is an intensive three-day seminar designed to provide in-depth training in a short timeframe. Each day includes interactive sessions, mock investigations, and practice scenarios to ensure participants are fully prepared to apply their skills in real-world situations immediately after completing the course.
Completing the Internal Investigations Certificate Program™ enhances your professional credentials and boosts your confidence in handling sensitive HR cases. Participants earn 18 HRCI and SHRM recertification credits, demonstrating their commitment to maintaining competency in HR practices. The program also positions you as a trusted expert in workplace investigations, increasing your value to your organization.
Yes, the program is highly regarded by employers and trusted by leading companies such as Amazon, Microsoft, FedEx, and Allstate. Its credibility is reflected in its 4.88 satisfaction rating from over 700 HR practitioners. Completing this program signals to employers that you have the expertise and training to handle workplace investigations effectively and professionally.
The cost of the program varies depending on the format and location. In-person sessions typically range from $2,195 to $2,395, while virtual sessions may offer slightly lower pricing. The investment includes all course materials, access to interactive sessions, and the opportunity to earn recertification credits. Many organizations offer reimbursement or sponsorship for professional development programs like this one.
Registration is simple and flexible. You can register online by selecting your preferred session date and format. For organizations, group training options are available, allowing you to schedule on-site sessions tailored to your team’s needs.
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HRcertification.com5755 North Point Parkway, Suite 227
Alpharetta, GA 30022
678-366-3959
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For Individuals:3-Day Seminar + Workshop
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Alpharetta, GA 30022