Communication Skill Builder For HR Professionals

In order to be a successful HR professional, it requires knowing how to assert yourself in meetings, in one-on-one discussions with key decision makers, and in settings that require you to influence outcomes.

Being successful also requires knowing how to establish some personal and professional boundaries to avoid impacts to work/life balance and professional burnout.

In this training session from an HR veteran with 25 years experience, you will learn best practices for interacting with - and influencing - difficult department heads and senior leaders. You'll learn some tips for maximizing your work/life balance.

Learning Objectives:

• Identifying communication challenges and developing strategies for dealing with department heads and senior leadership. For instance:
  
  
  • Recognizing gender differences in communication: Strategic vs. Task focus
  • Understanding Aggressiveness vs. Assertiveness: There is a BIG difference
  • Identifying how to project a more confident, assertive presence through non-verbal body language
  • How to adjust your personal communication style to wield more influence
  • How to use brief interactions with others to maximize your influence and position
  
  
• Ways to create boundaries regarding workload and departmental "ownership"
• Meeting tips and techniques, including how to handle difficult individuals who try to intimidate and challenge you in front of others

Natalie Ivey is President and CEO of Results Performance Consulting, Inc., a firm specializing in leadership and employee development training and continuing education programs for the HR profession.

Ms. Ivey is an author and a national public speaker with more than two decades of leadership and HR management experience with Fortune 500 organizations. She is a member of the Society for Human Resource Management and holds the Senior Professional in Human Resources certification (SPHR). Ms. Ivey is a nationally-known speaker on a variety of topics within the HR profession and is known for her "tell-it-like-it-is", direct approach to teaching HR education.

Ms. Ivey routinely works with individuals, small businesses, and larger corporations to address destructive leadership behaviors and organizational dysfunction. She designs customized training programs to help employers correct poor behaviors, minimize legal exposure, and improve performance and profitability.

HRCI Credits

This program has been approved for 1.5 re-certification credit hours for HRCI's PHR and SPHR designations through the HR Certification Institute. For more information about certification or re-certification, please visit the HR Certification Institute website at hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCIs criteria to be pre-approved for re-certification credit.

SHRM Professional Development Credits

This program is valid for 1.5 Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP designations. For more information about certification or re-certification, please visit shrmcertification.org.

Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in On-Demand version, as shown in the pricing options below.

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.